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Client Satisfaction Survey Form

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If you would like us to contact you in regards to your feedback, feel free to leave your email above.

We value your feedback and strive to provide the best care possible. Please take a few moments to complete this survey about your experience with the CARE4MH team.

1. How would you rate your satisfaction with the quality of care provided by the CARE4MH team?
2. How would you rate your needs and preferences being met by the CARE4MH team?
3. How would you rate the communication and responsiveness of the CARE4MH team?
4. How would you rate your comfort level discussing your concerns and needs with the CARE4MH team?
5. How effective have the services provided by CARE4MH been in addressing your mental health needs?
6. How would you rate the level of support and resources provided to you by the CARE4MH team?
7. How would you rate your willingness to recommend CARE4MH to others seeking mental health support?

Registered NDIS Provider

  • NDIS Functional Capacity Assessments
  • ​NDIS Specialised Support Coordination
  • NDIS Positive Behaviour Support Plans
  • NDIS Therapeutic Supports
  • ​NDIS Community Nursing
  • NDIS Hoarding and Acquiring Behaviours Interventions

Transforming Lives Through
 Person-Centred Care

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Important - Please Read

We are unable to provide an emergency service or response.
To access the 24-hour mental health crisis assistance and support line call 1300 MH CALL.
If you require an urgent response, please call 000 or present to your nearest hospital.

We acknowledge all First Nation Peoples and thank the Traditional Custodians of the land that we live and work on, the Yuwibara people. We would like to pay our respects to their Elders past, present and emerging.
​The CARE4MH Team recognises that each LGBTQIA+ person has a unique experience and that there is not one homogenous LGBTQIA+ community. We recognise that different members may require different solutions because they have different challenges and experiences. We wholly support the LGBTQIA+ community.

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Contact Info

CARE4MH Therapy Room

  • Room 14, 22 Wellington St, Mackay QLD 4740
  • 1300 246 448
  • admin@care4mh.com

BUSINESS HouRS

  • Monday -Thursday 8am-4:30pm
  • Friday 8am-1pm
  • (More flexible appointment times may also be available)

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Occupational Therapy Fee Schedule

Initial assessment
Comprehensive initial assessment, formulation and management plan
$290.99
Hourly rate
Existing client session
$193.99

NDIS Access Application Process

OT Assessment for NDIS Access Application
NDIS Functional Capacity Assessment (FCA)
What’s involved
OT Assessment OT Recommendations (Brief)

Full FCA Assessment (as per NDIS guidelines)
OT Recommendations (Comprehensive)

What you’ll receive
Letter of support
Full FCA report (guide only, prices may vary depending on complexity)
Cost
$1357.93
$1939.90
Payment

Pay in three instalments:
1st instalment = $452.65
**prepayment of 1st instalment due prior to initial appointment**
2nd instalment = $452.64
3rd instalment = $452.64

Pay in three instalments:
1st instalment = $646.64
**prepayment of 1st instalment due prior to initial appointment**
2nd instalment = $646.63
3rd instalment = $646.63

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